Performance review is a useful tool for evaluating performance but it must be part of an integrated performance review system where the focus is on the development and support of individuals tasked with working on projects that support the organization’s overall well-being. While performance review systems, on the whole, are far from perfect, the notion of accountability and feedback are essential in the performance-improvement and people-development equation. Productive and positive annual reviews need to be supported by an ongoing developmental dialogue between managers and their direct reports in order for it to be an effective part of a more comprehensive system.
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Creating a memorable customer experience is a significant competitive advantage
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A Competitive Advantage for Organizations
The Critical Link to a High-Involvement, High-Energy Workplace Begins with a Common Language
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Measure employee engagement in an effort to understand the connection to organizational results