Most executives instinctively know that strong leadership is essential for overall organizational success. However, in most organizations, there is a lack of urgency to improve leadership skills driven by a belief that an organization’s current leadership capacity—and subsequent performance—is good enough. But is it? Analysis by The Ken Blanchard Companies shows that the average organization is forfeiting over $1 million per year in untapped potential because of less-than-optimal leadership practices.
In this white paper you will learn about the impact that leadership has on employee productivity, employee turnover, and customer satisfaction. By looking at the effect that leadership has in each of these three areas, executives can identify strategies to recognize and quantify the impact of average versus best-practice leadership in their organizations.