The Power of Customer Loyalty

Researchers at The Ken Blanchard Companies® surveyed over 500 business leaders and human resources and training professionals to identify best practices, challenges, and barriers to providing and measuring exemplary customer service.

Blanchard's Legendary Service training program teaches your people how to consistently deliver exceptional service that will keep your customers coming back and creates a real competitive edge for your organization.

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Engaging Your People through Virtual Learning
Engaging Your People through Virtual Learning

Following these guidelines can help you and your organization deliver memorable learning experiences that t...

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Developing Self Leaders—A Competitive Advantage for Organizations
Developing Self Leaders—A Competitive Advantage for Organizations

A Competitive Advantage for Organizations