Whether the focus is delivering a difficult message, diffusing a tense situation, giving tough performance feedback, or confronting insensitive behavior, most of us feel some reluctance when faced with having challenging conversations that have the potential to escalate into conflict. Whether you run a multi-million dollar corporation or a small not-for-profit organization, the ability to have honest, open conversations on controversial topics is a vital
skill for leaders.
Resources in this Stream
Diversity, Equity, and Inclusion: Making progress on one of today’s greatest challenges
Learn Blanchard’s point of view on solving the problem of the struggling sales manager through developing their leadership skills
As we all adjust to a changing landscape and a new normal in our personal and professional lives, it is imperative that we each develop an increased capacity to thrive in the face of adversity.
In this collection of articles, we explore the concepts and paradigm shifts organizations must consider to embrace servant leadership.
Conversational Capacity refers to the ability—of an individual or a team—to engage in open, balanced, nondefensive dialogue about difficult subjects and in challenging circumstances.
Why We Need a High-Involvement, Collaborative Approach to Making Change Initiatives Work in Business
Good virtual leadership is the same as good face-to-face leadership. It’s about doing all the important things leaders need to do, but in a different medium and environment.
This study examined the possible relationships between a manager’s emotional intelligence, direct reports’ perceptions of the manager’s use of directive and supportive leader behaviors
Explore how properly functioning and thriving teams can improve creativity and productivity.
Examine the multiple relationships between two forms of trust in one’s leader and five forms of employee work intentions.
Following these guidelines can help you and your organization deliver memorable learning experiences that take performance to the next level.
Effective leader behaviors are context-specific, depending on the development level of the follower on a particular goal or task.
Coaching makes a difference in organizations because it addresses key business issues and lets people know what they should do more of or less of to achieve personal and organizational goals.
Explore the profound connections between leadership effectiveness, employee passion, customer devotion, and organizational vitality.
Research from The Ken Blanchard Companies indicates that there are three main reasons people resist giving feedback.
Due to different mind-sets between generations, some approaches to leadership need to be flexible to fit with who is being led.
Retaining, developing, and advancing high-potential employees is critical to the health and growth of organizations.
