Challenging Conversations

Whether the focus is delivering a difficult message, diffusing a tense situation, giving tough performance feedback, or confronting insensitive behavior, most of us feel some reluctance when faced with having challenging conversations that have the potential to escalate into conflict. Whether you run a multi-million dollar corporation or a small not-for-profit organization, the ability to have honest, open conversations on controversial topics is a vital
skill for leaders.

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Take the Fear Out of Feedback
Take the Fear Out of Feedback

Research from The Ken Blanchard Companies indicates that there are three main reasons people resist giving ...

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What Leaders Need to Know About Generational Differences
What Leaders Need to Know About Generational Differences

Due to different mind-sets between generations, some approaches to leadership need to be flexible to fit wi...