The failure rate for first-time managers can be staggering. But with the right tools and training, first-time managers can beat the odds.
In the ebook you will learn the four essential skills managers need to know.
- Listen effectively to learn from others
- Inquire for insight and understanding
- Tell their truth with empathy and compassion
- Express confidence in their people
Putting it all together—The Four Conversations
Our research has also shown that successful managers focus on the quality and frequency of Four Core Conversations: Goal Setting, Praising, Redirecting, and Wrapping up.
