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Why it's Crucial for Your Leaders to Take a Situational Approach to Management

Done well, performance management is a partnership.

But research indicates there are significant gaps between what employees expect from their leaders and what they actually experience at work. Situational Leadership® II (SLII®) is a model and process that helps managers be more purposeful and intentional in their conversations with people. This creates a culture where people are clear and aligned on objectives so that they can achieve organizational goals faster.

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When It Comes to Customer Service, Is Your Business Flourishing or Failing?
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