Taking a Top-Down, Bottom-Up Approach to Service in Your Organization

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The best organizations don’t delegate customer service to one department or portion of the organization. The best companies make sure that customer service is everyone’s business!

In this webinar, Dr. Vicki Halsey, coauthor of The Ken Blanchard Companies’ new Legendary Service program will show you how to take a top-down, bottom up approach to customer service that will engage everyone in your organization.

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