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Addressing Team Conflict: 3 Keys to Facilitating Difficult Conversations

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In this webinar, best-selling business author Craig Weber shared content from his books, Conversational Capacity and Influence in Action to show how team leaders can facilitate constructive, learning-focused dialogue about difficult subjects by balancing candor and curiosity.

Participants will learn

  • The four stages of team development—Orientation, Dissatisfaction, Integration, and Production
  • How to facilitate productive conversations at Stage 2, Dissatisfaction, when conflict arises and people have a hard time communicating through their issues
  • How to bring the concepts of candor and curiosity alive in your organization

Facilitating well-balanced dialogue leads to greater teamwork, smarter thinking, and better choices. Don’t miss this opportunity to learn how to increase the conversational capacity of your work teams.

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