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4 Essential Skills Your New Managers Need to Know

The failure rate for first-time managers can be staggering. But with the right tools and training, first-time managers can beat the odds.

In the ebook you will learn the four essential skills managers need to know.

  1. Listen effectively to learn from others
  2. Inquire for insight and understanding
  3. Tell their truth with empathy and compassion
  4. Express confidence in their people

Putting it all together—The Four Conversations

Our research has also shown that successful managers focus on the quality and frequency of Four Core Conversations: Goal Setting, Praising, Redirecting, and Wrapping up.

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