Conversational Capacity®

The more challenging the situation, the greater the need to communicate clearly and effectively. Most communication weaknesses and failures in our organizations and teams can be linked to individuals lacking the skills to engage in open dialogue about difficult subjects.

One solution is increasing your organization's conversational capacity. Conversational capacity is the ability of an individual or a team to remain both candid and curious under pressure.

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Leading in the New Normal: Four Strategies for Leading a Virtual Workforce
Leading in the New Normal: Four Strategies for Leading a Virtual Workforce

Good virtual leadership is the same as good face-to-face leadership. It’s about doing all the important thi...