Our Legendary Service training program teaches your people how to consistently deliver exceptional service that will keep your customers coming back and creates a real competitive edge for your organization.
Resources in this Stream
2019 HR / L&D Trend Survey
Creating A Culture of Service
Ken Blanchard shares how to encourage a servant leadership mindset.
Millennials in the Workplace: How Do Managers Inspire Them?
In this paper, we will provide a deeper understanding of how Millennials think and how this relates to workplace demands today.
Servant Leadership: 4 Keys to Leading at a Higher Level
In this special event for leadership, learning, and talent development professionals, best-selling business author Ken Blanchard looks at servant leadership and how to create an others-focused culture
Keeping and Developing High Potential Employees
Retaining, developing, and advancing high-potential employees is critical to the health and growth of organizations.
What Leaders Need to Know About Generational Differences
Due to different mind-sets between generations, some approaches to leadership need to be flexible to fit with who is being led.
Leader Trustworthiness and Employee Work Intentions: A Canonical Correlation Study