Taking a Top-Down, Bottom-Up Approach to Service in Your Organization

View Webinar Slides

The best organizations don’t delegate customer service to one department or portion of the organization. The best companies make sure that customer service is everyone’s business!

In this webinar, Dr. Vicki Halsey, coauthor of The Ken Blanchard Companies’ new Legendary Service program will show you how to take a top-down, bottom up approach to customer service that will engage everyone in your organization.

Previous Video
Building Trust Program Overview | Ken Blanchard Companies
Building Trust Program Overview | Ken Blanchard Companies

Blanchard’s Building Trust is a simple yet powerful program that teaches leaders the specific behaviors tha...

Next Video
Coaching Essentials Program Overview | Ken Blanchard Companies
Coaching Essentials Program Overview | Ken Blanchard Companies

When people don’t get the coaching they need they flounder, disengage, and miss out on valuable development...