Millennials in the Workplace: How Do Managers Inspire Them?
In this paper, we will provide a deeper understanding of how Millennials think and how this relates to workplace demands today.
Someone Called You “Privileged”? Ask Madeleine
Dear Madeleine, I am a senior VP in a global energy company and recently had an opportunity to give a webinar presentation to the entire company. I got a lot of great feedback, which was nice, but...
What Leaders Need to Know About Generational Differences
Due to different mind-sets between generations, some approaches to leadership need to be flexible to fit with who is being led.
Direct Reports Demeaning Colleagues? Ask Madeleine
Dear Madeleine, I recently logged into a web conference meeting a few minutes early. Some of my direct reports were already on and they didn’t notice I had joined. I heard them talking about one...
Keeping and Developing High Potential Employees
Retaining, developing, and advancing high-potential employees is critical to the health and growth of organizations.
Not Sure about Adding Pronouns to Your Email Signature? Ask Madeleine
Dear Madeleine, I am a division leader for a family-owned manufacturing company. The family members have somewhat antiquated views and are not particularly socially sensitive. My challenge is how...
What's Poor Customer Service Costing You?
Poor customer service has a direct impact on the bottom line.
Leader Trustworthiness and Employee Work Intentions: A Canonical Correlation Study
Examine the multiple relationships between two forms of trust in one’s leader and five forms of employee work intentions.
Scared of Your Boss? Ask Madeleine
Dear Madeleine, I am a team lead in the R&D department of a pharmaceutical company. We are all scientists and engineers and the work is interesting and fun. I really like managing my team and they...