Millennials in the Workplace: How Do Managers Inspire Them?
In this paper, we will provide a deeper understanding of how Millennials think and how this relates to workplace demands today.
Direct Reports Demeaning Colleagues? Ask Madeleine
Dear Madeleine, I recently logged into a web conference meeting a few minutes early. Some of my direct reports were already on and they didn’t notice I had joined. I heard them talking about one...
What Leaders Need to Know About Generational Differences
Due to different mind-sets between generations, some approaches to leadership need to be flexible to fit with who is being led.
Not Sure about Adding Pronouns to Your Email Signature? Ask Madeleine
Dear Madeleine, I am a division leader for a family-owned manufacturing company. The family members have somewhat antiquated views and are not particularly socially sensitive. My challenge is how...
Keeping and Developing High Potential Employees
Retaining, developing, and advancing high-potential employees is critical to the health and growth of organizations.
Scared of Your Boss? Ask Madeleine
Dear Madeleine, I am a team lead in the R&D department of a pharmaceutical company. We are all scientists and engineers and the work is interesting and fun. I really like managing my team and they...
What's Poor Customer Service Costing You?
Poor customer service has a direct impact on the bottom line.
Leader Trustworthiness and Employee Work Intentions: A Canonical Correlation Study
Examine the multiple relationships between two forms of trust in one’s leader and five forms of employee work intentions.