Vicki Halsey Legendary Service Author Interview

Legendary Service coauthor Vicki Halsey shares personal examples highlighting key points from The Ken Blanchard Companies new Legendary Service program.

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When It Comes to Customer Service, Is Your Business Flourishing or Failing?
When It Comes to Customer Service, Is Your Business Flourishing or Failing?

Learn the three critical mistakes that your organization may be making when it comes to customer service.

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Kathy Cuff and Vicki Halsey on Legendary Service: The Key Is to Care
Kathy Cuff and Vicki Halsey on Legendary Service: The Key Is to Care

What are your beliefs about customer service—and how are they driving the customer experience in your compa...

Create a service-focused culture in your organization

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