Legendary Service® Program Overview

Every day, with every customer interaction, you have an opportunity to either build loyalty or lose a customer. While most companies recognize the importance of customer service to their success, it still feels remarkable when we receive genuinely great service. Our Legendary Service® customer service program teaches your managers and front-line service providers how to consistently deliver ideal service that will keep your internal and external customers coming back and create a competitive edge for your organization. Learn more: https://www.blanchard.com/our-content/programs/legendary-service

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Legendary Customer Service: As Important as Ever
Legendary Customer Service: As Important as Ever

When my colleagues Vicki Halsey and Kathy Cuff and I were creating the Legendary Service customer service t...

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When It Comes to Customer Service, Is Your Business Flourishing or Failing?
When It Comes to Customer Service, Is Your Business Flourishing or Failing?

Learn the three critical mistakes that your organization may be making when it comes to customer service.

Create a service-focused culture in your organization

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