Legendary Service coauthor Kathy Cuff shares personal examples highlighting key points from The Ken Blanchard Companies Legendary Service training program.
Create a service-focused culture in your organization
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When my colleagues Vicki Halsey and Kathy Cuff and I were creating the Legendary Service customer service training program, we asked people in organizations two questions: Why is creating a...
Learn the three critical mistakes that your organization may be making when it comes to customer service.
4:24Legendary Service coauthor Vicki Halsey shares personal examples highlighting key points from The Ken Blanchard Companies new Legendary Service program.
3:18Blanchard Channel Partner, Brock Brown, shares how Blanchard's Legendary Service program has helped his practice.