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Coaching Skills The Missing Link for Leaders

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© 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate. MK0826 • 010517 Coaching Skills: The Missing Link for Leaders 1 PERSPECTIVES Coaching Skills: The Missing Link for Leaders For years, coaching has been regarded as a useful strategy for individual and organizational development. In their 2006 research paper, "Keen to Help? Managers' Implicit Person Theories and Their Subsequent Employee Coaching," Heslin, Vandewalle, and Latham noted that manager coaching can facilitate employee development and performance, can have a positive impact on productivity, and can guide and inspire improvements in an employee's work performance to master their projects and tasks. Unfortunately, as the authors of the paper noted, most organizations struggle with getting their managers to adopt and use coaching behaviors. In order to further understand the impact of leader coaching behaviors, the researchers at The Ken Blanchard Companies® embarked on a study to identify the correlations between leader coaching behaviors and the resulting correlation between trust, affect or emotion, and work intentions of their followers. See Figure 1 for the hypothesized pathway model.

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