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Vicki Halsey on Delivering Consistent Service
Vicki Halsey on Delivering Consistent Service

Legendary Service coauthor Vicki Halsey describes the importance of consistency when creating a culture of ...

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Vicki Halsey on The Gift of Learning
Vicki Halsey on The Gift of Learning

Legendary Service coauthor Vicki Halsey describes the value of teaching customers about your product when c...