Kathy Cuff on Manager Relationship

Legendary Service coauthor Kathy Cuff discusses the importance of the manager-direct report relationship when creating a culture of service in your organization using Legendary Service principles.

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Vicki Halsey on The Gift of Learning
Vicki Halsey on The Gift of Learning

Legendary Service coauthor Vicki Halsey describes the value of teaching customers about your product when c...

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Vicki Halsey Legendary Service Author Interview
Vicki Halsey Legendary Service Author Interview

Legendary Service coauthor Vicki Halsey shares personal examples highlighting key points from The Ken Blanc...