7 Ways Poor Leaders Are Costing Your Company Money

Poor managerial behaviors negatively impact engagement, alignment, productivity, and retention.

Research conducted by The Ken Blanchard Companies, together with Training magazine, identified some important gaps between what people expect and what they experience when having work conversations with their immediate manager.

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When It Comes to Customer Service, Is Your Business Flourishing or Failing?
When It Comes to Customer Service, Is Your Business Flourishing or Failing?

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Taking a Situational Approach to Management
Taking a Situational Approach to Management

With SLII, managers and direct reports learn how to speak a common language that builds trust and a sense o...