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Conversational Capacity®

The more challenging the situation, the greater the need to communicate clearly and effectively. Most communication weaknesses and failures in our organizations and teams can be linked to individuals lacking the skills to engage in open dialogue about difficult subjects.

One solution is increasing your organization's conversational capacity. Conversational capacity is the ability of an individual or a team to remain both candid and curious under pressure.

Previous Publication
Getting to the Sweet Spot of Effective Communication
Getting to the Sweet Spot of Effective Communication

Conversational Capacity refers to the ability—of an individual or a team—to engage in open, balanced, nonde...

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A Look Inside the Conversational Capacity® Program
A Look Inside the Conversational Capacity® Program

Learn more about The Ken Blanchard Companies’ Conversational Capacity training program that helps people st...