“The reorganization brought different groups together to form new teams, and we wanted to give them all a common language to use,” says Beth Eberhardt, senior sales trainer. “SLII® from The Ken Blanchard Companies provided the foundational skills we wanted our people to use to improve communication. We also wanted to measure the results of the training but weren’t sure how to manage that process with our small staff. Our partnership with Blanchard allowed us to design the training and measure the results as well.”
