Game Time for VR Leadership Development

February 17, 2022 Jay Campbell

 

The time for virtual reality (VR) in leadership development has arrived.

VR simulations are becoming more immersive. Equipment and development costs are falling. Leaders are busier than ever. And the pandemic has scattered workforces and required social distancing.

A Giant Step for Leadership Development

VR represents such a giant step in leadership development that it’s worth reviewing the past. Ten years ago, most leadership training happened in face-to-face classrooms. Over the last few years, much of it has evolved into online training modules and stretched learning journeys. While these modalities are more accessible to the learner in a moment of need, these online modalities came with the difficult challenge: how do you allow people to practice new skills and reinforce new concepts in an e-learning design?

VR for leadership development addresses these challenges by integrating learning into the flow of work. New concepts and skills are immediately reinforced. This turns theory into behavior.

That’s just the beginning. We are truly at a watershed moment.

Learning Becomes Behavior

What makes VR so powerful is that it is experiential. It sticks with the learner as a lived memory. In scientific terms, experiential learning creates episodic memory. For the purposes of learning, episodic memory results in unmatched retention and behavioral change. That makes VR one of the most powerful ways to turn learning into behavior.

Another powerful benefit of VR is that behaviors in real and virtual worlds are easily transferred. L&D professionals can create experiences that intentionally cultivate specific behaviors in learners. And what learners practice in simulation is likely to be demonstrated in the workplace. In fact, VR is so powerful that skill transfer can happen spontaneously and unconsciously.

Safe Practice Builds Skills

VR lets leaders practice new skills without worrying about real-world consequences. While this “safe sandbox” benefit applies to any type of online training, the stakes within leadership development are often much higher, as they can have ramifications across an organization. VR defuses much of the performance anxiety a learner might have.

VR is also less likely to produce anxiety in learners. People aren’t as worried about making a mistake or saying something stupid. When the brain is less preoccupied with stress, it can learn more easily.

VR Gives Objective Feedback

It’s common for trainers in face-to-face workshops to facilitate 20 to 30 people, with ten or more table teams or breakout groups to coordinate. Even the best facilitators will struggle to keep track of how all the learners are faring and to give each learner thoughtful and objective feedback. Additionally, learners can be biased and ill-informed when they evaluate themselves and their colleagues.

VR removes any subjectivity and inexperience from learner evaluations. Every learner choice is scored, every individual receives a thorough diagnosis, and every leader receives impartial feedback.

It also ensures consistency of experience. When you’re partnered with another learner, your experience is largely dependent on the aptitude of your partner. With VR, you’re always working with the perfect partner.

VR Is Incredibly Powerful

Early research shows that VR may be the most powerful learning modality. PricewaterhouseCoopers found that VR learners got up to speed four times faster than classroom learners and almost two times faster than with e-learning alone. VR also results in greater focus and fewer distractions on the part of learners.

VR is accessible when you need it. It offers a risk-free proving ground. It enables real learning and behavior transfer. And it provides personalized, accurate feedback every time. Put leaders in a well-designed simulation and they can quickly master skills that may have eluded them for some time.

VR has changed the way pilots and surgeons train. Leadership is next in line.

 

About the Author

Jay Campbell

Dr. Jay Campbell is the Chief Product Officer for Blanchard, responsible for the development and management of the company’s portfolio of product offerings. He coordinates Blanchard’s research efforts on leadership topics, training effectiveness, and new content areas. Jay has degrees in Engineering and Economics from Vanderbilt University, an MBA from Boston College, and a Doctorate in Leadership and Organizational Change from the University of Southern California.

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