Blanchard LeaderChat

A Forum to Discuss Leadership and Management Issues

  • People Don’t Want to Use Their PTO? Ask Madeleine

    People Don’t Want to Use Their PTO? Ask Madeleine

    Dear Madeleine, I manage a large team of creative professionals in a US-based advertising firm. My company went to an unlimited PTO plan 18 months ago. Covid-19 weirdness aside, I am finding that...

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  • 6-Week Online Class Provides Better Experience than 1-day Classroom Design, says Industry Expert

    6-Week Online Class Provides Better Experience than 1-day Classroom Design, says Industry Expert

    Recent technology advances have made it a lot easier to create the type of collaborative learning experiences today’s organizations are looking for, says Scott Blanchard, president of The Ken...

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  • Less People, Same Amount of Work? Ask Madeleine

    Less People, Same Amount of Work? Ask Madeleine

    Dear Madeleine, I manage a department in a large manufacturing organization. Some parts of our business are going gangbusters, but my area is suffering from a slowdown due to the restrictions and...

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  • Building Your Conversational Capacity

    Building Your Conversational Capacity

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  • Reached Your Breaking Point? Ask Madeleine

    Reached Your Breaking Point? Ask Madeleine

    Dear Madeleine, I thought I could take it, but now I am not so sure. I live in a state that is just now having an explosion of Covid-19 cases. I thought at this point things would be going back to...

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  • Not Sure Why Boss Wants You to Develop Your Personal Brand? Ask Madeleine

    Not Sure Why Boss Wants You to Develop Your Personal Brand? Ask Madeleine

    Dear Madeleine, I am a director in a small company. My boss (a boomer) keeps mentioning that I need to develop my brand. I really don’t understand what she means. The more I learn about personal...

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  • Lead from the Future with Mark W. Johnson

    Lead from the Future with Mark W. Johnson

    Ken Blanchard says it is difficult for leaders to plan for the future while they are also managing the day-to-day. For that reason, he suggests organizations have two groups of leaders: one that...

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  • Creating Authentic Executive Presence

    Creating Authentic Executive Presence

    A common coaching objective for executive clients is to exude greater executive presence while also being authentic. Many successful leaders are known for having exceptional executive presence....

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  • One of Your Direct Reports Is Lying? Ask Madeleine

    One of Your Direct Reports Is Lying? Ask Madeleine

    Dear Madeleine, It has recently become apparent that one of my newer direct reports is lying. In one instance, he told me a presentation was proofed and ready to go and I found out it wasn’t when...

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  • The Best Way to Show You Care during Difficult Times

    The Best Way to Show You Care during Difficult Times

    “I’m sure you’ve heard the saying People don’t care how much you know until they know how much you care. And that is so true for anyone who is in a leadership role today,” says Kathy Cuff, senior...

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  • Rediscovering Servant Leadership: 3 Key Practices

    Rediscovering Servant Leadership: 3 Key Practices

    As an antidote to the negative consequences of personality-based leadership theories, new generations of leadership, learning, and talent development professionals are rediscovering servant...

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  • Unsure How to Help? Ask Madeleine

    Unsure How to Help? Ask Madeleine

    Dear Readers, This week I am using this space to address my own questions—questions that have been on many people’s minds: How can I help? What can I do? What actions might count? We can no longer...

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  • 3 Ways to Meet People Where They Are on New Tasks and Processes

    3 Ways to Meet People Where They Are on New Tasks and Processes

    “So many of us are dealing with changes to our work routines. It’s generating a mountain of new requests and tasks that require us to get things done using new guidelines, practices, and...

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  • Use a High Involvement Approach When Leading Change

    Use a High Involvement Approach When Leading Change

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  • COVID’s Dashed Your Dreams? Ask Madeleine

    COVID’s Dashed Your Dreams? Ask Madeleine

    Dear Madeleine, I know I should be grateful to have a job, and I love the company I work for. BUT. My whole company is madly trying to stay afloat and reinvent itself and I have more work coming...

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  • Take Time to Understand When Leading Remotely

    Take Time to Understand When Leading Remotely

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  • Traumatized by Feedback? Ask Madeleine (Part 2)

    Traumatized by Feedback? Ask Madeleine (Part 2)

    Dear Madeleine, Every time I hear the word “feedback” I have a strong, negative response. This comes from a recent experience with a manager. Going into the relationship, I had always been someone...

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  • Become an Entrepreneurial Leader with Joel Peterson

    Become an Entrepreneurial Leader with Joel Peterson

    In this age of fast-moving markets, fickle consumers, and unprecedented risks, we need leaders who think and act like entrepreneurs. In his latest book, Entrepreneurial Leadership: The Art of...

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  • Traumatized by Feedback? Ask Madeleine

    Traumatized by Feedback? Ask Madeleine

    Dear Madeleine, Every time I hear the word “feedback” I have a strong, negative response. This comes from a recent experience with a manager. Going into the relationship, I had always been someone...

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  • Rules, Yes—but Use Compassion and Common Sense

    Rules, Yes—but Use Compassion and Common Sense

    I had an upsetting experience yesterday. Amid our current environment of chaos, confusion, and uncertainty, I find that people are generally behaving pretty well. I’ve noticed this at the grocery...

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