Blanchard LeaderChat

A Forum to Discuss Leadership and Management Issues

  • Are Your Creatives Making You Cranky? Ask Madeleine

    Are Your Creatives Making You Cranky? Ask Madeleine

    Dear Madeleine, I head up one of several R&D teams at a global consumer goods company. My team is amazing—brilliant, eccentric, creative, fun people who are blowing away their goals. (It takes a...

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  • Servant Leadership: It’s Time for a New Leadership Model

    Servant Leadership: It’s Time for a New Leadership Model

    Too many leaders have been conditioned to think of leadership only in terms of power and control. But there is a better way to lead, says best-selling business author Ken Blanchard—one that...

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  • Is One of Your Direct Reports Out of Touch with Reality?  Ask Madeleine

    Is One of Your Direct Reports Out of Touch with Reality?  Ask Madeleine

    Dear Madeleine, I am a new manager. I have twelve folks reporting to me and it is going perfectly, except for one person (I will call him “A”). There seems to be a fundamental disconnect between...

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  • A Coach Approach to Giving Feedback – 4 Lessons Learned from a Coaching Perspective

    A Coach Approach to Giving Feedback – 4 Lessons Learned from a Coaching Perspective

    Those of us who work with or are followers of Ken Blanchard have all heard the expression “Feedback is the breakfast of champions.” We’ve also read dozens of examples of when and how to give...

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  • No Support for Hiring New People? Ask Madeleine

    No Support for Hiring New People? Ask Madeleine

    Dear Madeleine, I am a mid-level manager with a large team in a low-profile but significant government agency. I say significant because substantial numbers of citizens depend on us for critical...

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  • 10 Ways Leaders Aren’t Making Time for their Team Members (Infographic)

    10 Ways Leaders Aren’t Making Time for their Team Members (Infographic)

    Performance planning, coaching, and review are the foundation of any well-designed performance management system, but the results of a recent study suggest that leaders are falling short in...

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  • Don’t Know What to Do with an Insubordinate Employee? Ask Madeleine

    Don’t Know What to Do with an Insubordinate Employee? Ask Madeleine

    Dear Madeleine, I started a new job about six months ago. My boss warned me about one of my direct reports—he said she was argumentative and difficult. For the first few months I thought she was...

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  • 4 Tips for Mastering the Most Difficult Performance Management Conversation

    4 Tips for Mastering the Most Difficult Performance Management Conversation

    In a recent article for the July edition of The Ken Blanchard Companies’ Ignite! newsletter, senior consulting partner Ann Phillips describes three types of conversations managers need to...

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  • Don’t Over- or Under-Supervise: 4 Steps to Getting Management Just Right

    Don’t Over- or Under-Supervise: 4 Steps to Getting Management Just Right

    “I don’t want to be a micromanager!” I hear that statement all the time from my coaching clients. I get it—no one wants to be known as a boss who hovers over people and tells them what to do all...

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  • Afraid You’re Becoming Boring? Ask Madeleine

    Afraid You’re Becoming Boring? Ask Madeleine

    Dear Madeleine, I have been with the same organization for eight years. My company offers anyone who has been here for seven years a reduced pay, three-month sabbatical. My boss keeps pestering me...

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  • 3 Conversations All Managers Need to Master

    3 Conversations All Managers Need to Master

    Managers don’t have enough high quality conversations with their direct reports, according to Ann Phillips, a senior consulting partner with The Ken Blanchard Companies. This deficiency has a...

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  • People Aren’t Using their Paid Time Off? Ask Madeleine

    People Aren’t Using their Paid Time Off? Ask Madeleine

    Dear Madeleine, Our company went to “unlimited PTO” about 16 months ago.  The idea was to try it out for a year and re-evaluate.  The re-evaluation period was moved to the 18-month mark, so it...

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  • Leadership Lessons from Sir Paul McCartney

    Leadership Lessons from Sir Paul McCartney

    I am one of the millions of people who has recently enjoyed a 24-minute video escape into happiness—also known as Paul McCartney Carpool Karaoke. The video is fun, it is revealing, it is touching,...

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  • Boss Keeps Making Bad Hires? Ask Madeleine

    Boss Keeps Making Bad Hires? Ask Madeleine

    Dear Madeleine, I work for a great manager at a nonprofit. My manager is wildly committed, super passionate, and really seems to care about his employees. I have reported to him for seven years,...

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  • This TV Show Illustrates The 3 Fundamentals of Effective Performance Management

    This TV Show Illustrates The 3 Fundamentals of Effective Performance Management

    My wife is a big fan of TV cooking shows. You name it, she likes to watch it: IronChef, TopChef, Great American Food Truck, and MasterChef, just to name a few. Since she owns the TV remote control...

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  • Don’t Like a Suggested New Hire? Ask Madeleine

    Don’t Like a Suggested New Hire? Ask Madeleine

    Dear Madeleine, I manage a large team of accountants and other kinds of finance experts. We recently posted a job for a senior budget analyst. One of the applicants is a person who was in the...

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  • 3 Ways Coaching Can Impact New Leader Development

    3 Ways Coaching Can Impact New Leader Development

    How many times have you wondered who the future leaders will be in your organization? When I listen to organizational sponsors express their needs for leadership development, it can be framed as a...

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  • Feeling Overwhelmed as A New Manager? Ask Madeleine

    Feeling Overwhelmed as A New Manager? Ask Madeleine

    Dear Madeleine, My long-time boss recently left and I finally got a chance to be a manager. But soon after I stepped into the role, upper management informed me I needed to cut at least three...

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  • HR professionals identify key attributes of a servant leader you may be missing

    HR professionals identify key attributes of a servant leader you may be missing

    What are the attributes of a modern servant leader in business today—someone who puts the interests of others on equal footing with their own? The Ken Blanchard Companies recently completed a...

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  • Can’t Promote Your People?  Ask Madeleine

    Can’t Promote Your People?  Ask Madeleine

    Dear Madeleine, I am a senior manager in a large government agency that has been decimated and paralyzed by our current administration. Don’t worry, I am not going to get political.  But I do need...

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