Blanchard LeaderChat

A Forum to Discuss Leadership and Management Issues

  • Having Trouble Sharing Performance Expectations? (Part 2) Ask Madeleine

    Having Trouble Sharing Performance Expectations? (Part 2) Ask Madeleine

    Dear Madeleine, I was promoted to VP of sales a few months before the pandemic hit. I feel like I have been in an industrial washing machine ever since, and am just starting to come up for air....

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  • Having Trouble Sharing Performance Expectations? Ask Madeleine

    Having Trouble Sharing Performance Expectations? Ask Madeleine

    Dear Madeleine, I was promoted to VP of sales a few months before the pandemic hit. I feel like I have been in an industrial washing machine ever since, and am just starting to come up for air....

    Read Article
  • Don’t Forget to Address These Five Concerns When Leading Change

    Don’t Forget to Address These Five Concerns When Leading Change

    Dr. Vicki Halsey, vice president of applied learning at The Ken Blanchard Companies, shares five communication strategies for successfully leading change.

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  • CEO Offered You a Job You Don’t Want? Ask Madeleine

    CEO Offered You a Job You Don’t Want? Ask Madeleine

    Dear Madeleine, I am a client services manager at a new cancer center in Lagos, Nigeria. I have just had my six-month appraisal with the CEO. Along with my responsibilities, I have been helping my...

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  • Looking Back on a Year of COVID-19

    Looking Back on a Year of COVID-19

    It’s hard to believe it’s been more than a year since the world was blindsided by a global pandemic. Millions of people are mourning losses due to COVID-19: family members, friends, and colleagues...

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  • Nervous and Anxious about Work Presentations? Ask Madeleine

    Nervous and Anxious about Work Presentations? Ask Madeleine

    Dear Madeleine, I read your article called Terrified about Doing a Presentation at Work? and I am writing to see if I can get some help. I have spent 23 years in the IT industry and am still...

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  • All Great Coaches Have This 1 Thing in Common

    All Great Coaches Have This 1 Thing in Common

    Virtually every organization I work with wants their leaders to be good coaches. Gone are the days where self-oriented, command and control leaders rule the roost. The most effective leaders today...

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  • Leading from a Distance: One Year Post COVID

    Leading from a Distance: One Year Post COVID

    Now that we’ve dealt with the initial implications of leadership and development in a COVID environment, L&D professionals are increasingly turning their attention to what the future will look...

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  • Feeling Pressured to Return to Work? Ask Madeleine

    Feeling Pressured to Return to Work? Ask Madeleine

    Dear Madeleine, I lost my identical twin brother to COVID late last spring. Of course there was no service, and I organized a Zoom event that was almost too sad to bear. A cousin was also...

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  • Everyone Has Peak Performance Potential

    Everyone Has Peak Performance Potential

    Ken Blanchard describes how The best leaders build meaningful connections with direct reports, tailor their leadership style to the needs of each individual, and coach them to high performance.

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  • A Formula for Doing the Impossible with Steven Kotler

    A Formula for Doing the Impossible with Steven Kotler

    Have you ever thought about how elite performers achieve their level of accomplishment? Steven Kotler has—and in his latest book, The Art of Impossible: A Peak Performance Primer, he shares what...

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  • Feel Like an Imposter at Work? Ask Madeleine

    Feel Like an Imposter at Work? Ask Madeleine

    Dear Madeleine, I was recently promoted to director of contracts and compliance at a global staffing organization. I have a great team, I seem to be well regarded in the organization, and I get...

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  • Boss Says You Need to Be More Innovative? Ask Madeleine

    Boss Says You Need to Be More Innovative? Ask Madeleine

    Dear Madeleine, I manage an IT group—12 people—that does the tech stack for all supply chain management for a national chain of service providers. We also sell some product, but not a lot. I...

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  • 3 Prerequisites for Earning the Right to Coach Others

    3 Prerequisites for Earning the Right to Coach Others

    MadeleineBlanchard shares three coaching prerequisites for those striving to be great leaders who coach— first, a focus on serving others, second, self awareness, and third, self regulation.

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  • Someone Called You “Privileged”? Ask Madeleine

    Someone Called You “Privileged”? Ask Madeleine

    Dear Madeleine, I am a senior VP in a global energy company and recently had an opportunity to give a webinar presentation to the entire company. I got a lot of great feedback, which was nice, but...

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  • Three Steps to Winning the Talent Shift

    Three Steps to Winning the Talent Shift

    What started as a book to help an author’s college grad daughter navigate the business world turned into a guide for employers everywhere who want to build a high-performing workforce. In her new...

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  • Direct Reports Demeaning Colleagues? Ask Madeleine

    Direct Reports Demeaning Colleagues? Ask Madeleine

    Dear Madeleine, I recently logged into a web conference meeting a few minutes early. Some of my direct reports were already on and they didn’t notice I had joined. I heard them talking about one...

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  • Legendary Customer Service: As Important as Ever

    Legendary Customer Service: As Important as Ever

    When my colleagues Vicki Halsey and Kathy Cuff and I were creating the Legendary Service customer service training program, we asked people in organizations two questions: Why is creating a...

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  • Don’t Want to Write a Letter of Recommendation? Ask Madeleine

    Don’t Want to Write a Letter of Recommendation? Ask Madeleine

    Dear Madeleine, An employee recently left. She worked for me for 18 months. She never really seemed to want to be here, never got very good at her job, and never developed relationships with...

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  • Scared of Your Boss? Ask Madeleine

    Scared of Your Boss? Ask Madeleine

    Dear Madeleine, I am a team lead in the R&D department of a pharmaceutical company. We are all scientists and engineers and the work is interesting and fun. I really like managing my team and they...

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