Blanchard LeaderChat
A Forum to Discuss Leadership and Management Issues
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Read ArticleChange Has You Panicked? Ask Madeleine
Dear Madeleine, I am a regional director of compliance for a global services company. Covid has been a trial for everyone. Most of my people had never worked from home before and were not set up...
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Read ArticleAre You a Servant Leader and Don’t Know It?
Over the years, I’ve talked with thousands of people about servant leadership. Every so often somebody will come up to me after a speech and say to me, “You know, Ken, the style of leadership you...
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Read ArticleHow to Build High Performance Habits with Brendon Burchard
The quest for high performance may be at an all-time high. With the COVID-19 pandemic turning things upside down, some people are struggling to get through the day—but others continue to thrive....
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Read ArticleMaking the Leap to Executive Leadership? Ask Madeleine
Dear Madeleine, I just started what is probably the last decade of my career. I am settling into a new role after being promoted to an EVP spot that reports directly to the CEO. Sometimes I sit in...
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Read ArticleConcerned You’re Becoming Impatient with Your Employees? Ask Madeleine
Hi Madeleine, I just got off the phone and immediately realized that I need some help. I spoke to an employee in a way I am ashamed of. I didn’t yell or flip my lid, but I was curt, demanding, and...
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Read ArticleLeadership Development: Finding Your Place in the Digital Future
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Read ArticleBad Attitudes about Working from Home? Ask Madeleine
Dear Madeleine, I am so frustrated with what I am calling the “in-person addiction” in my new company. I started here two months before COVID sent everyone home. It was very much a traditional...
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Read ArticleStepping into the Future of Leadership Development
The rapid onset of COVID-19 forced all of us in the leadership and talent development space to quickly create new ways of thinking, learning, and working; it affected every fiber of our world. In...
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Read ArticleNot Sure about Adding Pronouns to Your Email Signature? Ask Madeleine
Dear Madeleine, I am a division leader for a family-owned manufacturing company. The family members have somewhat antiquated views and are not particularly socially sensitive. My challenge is how...
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Read ArticleIt’s Time for a Trust Tune-Up with Your Remote Team
If you’re like millions of other people, you’ve been working remotely either part or full-time since the beginning of the COVID-19 pandemic. Literally overnight, teams were challenged with finding...
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Read ArticleNot Sure about Attending a Face to Face Drinks Gathering After Work? Ask Madeleine
Dear Madeleine, It still will be months until my company invites us all back to work in the office, so until then, we are all WFH. I miss my work friends and the hallway conversations that helped...
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Read ArticleUse the CARE Model to Serve Customers at a Higher Level
The quality of a company’s customer service affects its reputation as well as its bottom line. Customer service done well raises an organization’s image in the public eye and attracts new revenue....
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Read ArticleBringing High Performance Habits into the Corporate World
The Ken Blanchard Companies’ new partnership with bestselling author Brendon Burchard’s High Performance Institute is bringing the concepts from his book High Performance Habits to organizations...
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Read ArticleLeading Without Authority with Keith Ferrazzi
With his first two books, Never Eat Alone and Who’s got Your Back, Keith Ferrazzi taught us the importance of building collaborative relationships. In his latest book, Leading Without Authority,...
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Read ArticleNeed to Define Your New Work Role Quickly? Ask Madeleine
Dear Madeleine, I have a new boss who just offered me the role of lead for a team I have been on for about seven months. Our former lead (who, frankly, wasn’t great at leading) left suddenly a...
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Read ArticleNew Team Member Is Yelling at You? Ask Madeleine
Dear Madeleine, I have a new team member who is constantly melting down. Our whole team is under a lot of pressure, and we’ve had to put our heads down to get the work out. Everyone has been able...
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Read ArticleBrendon Burchard on Taking Back Your 2020
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Read ArticleIn Over Your Head with a New Leadership Position? Ask Madeleine
Dear Madeleine, My boss recently left the company. It was very sudden—I can’t tell if he left on his own or if he was fired. We had a good relationship, so I would have thought I would be more in...
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Read ArticleDeveloper of Others: The Leadership Competency That Makes the Difference
We are often asked how managers can support direct reports who are going through a learning and development or coaching journey. As it happens, manager support is the most overlooked leverageable...
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Read ArticleWish You Were Getting More Feedback? Ask Madeleine
Dear Madeleine, I get no feedback. I have done well in my career. I have some big goals and I think I am doing OK at my job. My manager is a big-picture person who is constantly on the move and is...
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