Blanchard LeaderChat

A Forum to Discuss Leadership and Management Issues

  • Change Has You Panicked? Ask Madeleine

    Change Has You Panicked? Ask Madeleine

    Dear Madeleine, I am a regional director of compliance for a global services company. Covid has been a trial for everyone. Most of my people had never worked from home before and were not set up...

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  • Are You a Servant Leader and Don’t Know It?

    Are You a Servant Leader and Don’t Know It?

    Over the years, I’ve talked with thousands of people about servant leadership. Every so often somebody will come up to me after a speech and say to me, “You know, Ken, the style of leadership you...

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  • How to Build High Performance Habits with Brendon Burchard

    How to Build High Performance Habits with Brendon Burchard

    The quest for high performance may be at an all-time high. With the COVID-19 pandemic turning things upside down, some people are struggling to get through the day—but others continue to thrive....

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  • Making the Leap to Executive Leadership? Ask Madeleine

    Making the Leap to Executive Leadership? Ask Madeleine

    Dear Madeleine, I just started what is probably the last decade of my career. I am settling into a new role after being promoted to an EVP spot that reports directly to the CEO. Sometimes I sit in...

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  • Concerned You’re Becoming Impatient with Your Employees? Ask Madeleine

    Concerned You’re Becoming Impatient with Your Employees? Ask Madeleine

    Hi Madeleine, I just got off the phone and immediately realized that I need some help. I spoke to an employee in a way I am ashamed of. I didn’t yell or flip my lid, but I was curt, demanding, and...

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  • Leadership Development: Finding Your Place in the Digital Future

    Leadership Development: Finding Your Place in the Digital Future

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  • Bad Attitudes about Working from Home? Ask Madeleine

    Bad Attitudes about Working from Home? Ask Madeleine

    Dear Madeleine, I am so frustrated with what I am calling the “in-person addiction” in my new company. I started here two months before COVID sent everyone home. It was very much a traditional...

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  • Stepping into the Future of Leadership Development

    Stepping into the Future of Leadership Development

    The rapid onset of COVID-19 forced all of us in the leadership and talent development space to quickly create new ways of thinking, learning, and working; it affected every fiber of our world. In...

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  • Not Sure about Adding Pronouns to Your Email Signature? Ask Madeleine

    Not Sure about Adding Pronouns to Your Email Signature? Ask Madeleine

    Dear Madeleine, I am a division leader for a family-owned manufacturing company. The family members have somewhat antiquated views and are not particularly socially sensitive. My challenge is how...

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  • It’s Time for a Trust Tune-Up with Your Remote Team

    It’s Time for a Trust Tune-Up with Your Remote Team

    If you’re like millions of other people, you’ve been working remotely either part or full-time since the beginning of the COVID-19 pandemic. Literally overnight, teams were challenged with finding...

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  • Not Sure about Attending a Face to Face Drinks Gathering After Work? Ask Madeleine

    Not Sure about Attending a Face to Face Drinks Gathering After Work? Ask Madeleine

    Dear Madeleine, It still will be months until my company invites us all back to work in the office, so until then, we are all WFH. I miss my work friends and the hallway conversations that helped...

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  • Use the CARE Model to Serve Customers at a Higher Level

    Use the CARE Model to Serve Customers at a Higher Level

    The quality of a company’s customer service affects its reputation as well as its bottom line. Customer service done well raises an organization’s image in the public eye and attracts new revenue....

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  • Bringing High Performance Habits into the Corporate World

    Bringing High Performance Habits into the Corporate World

    The Ken Blanchard Companies’ new partnership with bestselling author Brendon Burchard’s High Performance Institute is bringing the concepts from his book High Performance Habits to organizations...

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  • Leading Without Authority with Keith Ferrazzi

    Leading Without Authority with Keith Ferrazzi

    With his first two books, Never Eat Alone and Who’s got Your Back, Keith Ferrazzi taught us the importance of building collaborative relationships. In his latest book, Leading Without Authority,...

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  • Need to Define Your New Work Role Quickly? Ask Madeleine

    Need to Define Your New Work Role Quickly? Ask Madeleine

    Dear Madeleine, I have a new boss who just offered me the role of lead for a team I have been on for about seven months. Our former lead (who, frankly, wasn’t great at leading) left suddenly a...

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  • New Team Member Is Yelling at You? Ask Madeleine

    New Team Member Is Yelling at You? Ask Madeleine

    Dear Madeleine, I have a new team member who is constantly melting down. Our whole team is under a lot of pressure, and we’ve had to put our heads down to get the work out. Everyone has been able...

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  • Brendon Burchard on Taking Back Your 2020

    Brendon Burchard on Taking Back Your 2020

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  • In Over Your Head with a New Leadership Position? Ask Madeleine

    In Over Your Head with a New Leadership Position? Ask Madeleine

    Dear Madeleine, My boss recently left the company. It was very sudden—I can’t tell if he left on his own or if he was fired. We had a good relationship, so I would have thought I would be more in...

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  • Developer of Others: The Leadership Competency That Makes the Difference

    Developer of Others: The Leadership Competency That Makes the Difference

    We are often asked how managers can support direct reports who are going through a learning and development or coaching journey. As it happens, manager support is the most overlooked leverageable...

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  • Wish You Were Getting More Feedback? Ask Madeleine

    Wish You Were Getting More Feedback? Ask Madeleine

    Dear Madeleine, I get no feedback. I have done well in my career. I have some big goals and I think I am doing OK at my job. My manager is a big-picture person who is constantly on the move and is...

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