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Read ArticleYelled at Your Direct Report and Feel Terrible About It? Ask Madeleine
Dear Madeleine, I really messed up—and I’m so embarrassed I’m thinking of quitting my job. I yelled at one of my direct reports during a team meeting. I was very tired because I had been up all...
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Read ArticleBoss Is Over-Promising and Expecting You to Deliver? Ask Madeleine
Dear Madeleine, I am at my limit and hope you can help. I am a senior team leader with a very high performing intact team. We have a new, very inexperienced board who is wreaking havoc with the...
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Read ArticleFeel Like You’ve Been Set Up to Fail? Ask Madeleine
Dear Madeleine, I have just started a job at a well regarded local firm. I have many years of office experience, but this is the largest firm I have ever worked for. My job is as an admin to a...
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Read ArticleFrustrated with Poor Management? Ask Madeleine
Hi Madeleine, I work in a membership organization with a very old-fashioned outlook and a hierarchical structure. I am not a manager, but I did have one direct report at a previous employer. I am...
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Read ArticleCan’t Keep Covering for a Direct Report? Ask Madeleine
Dear Madeleine, I am a regional VP for a global services company. I get excellent performance reviews, have been promoted regularly, and have had some employees tell me I’m the best boss they’ve...
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Read ArticleStepping into a Big Mess as a New Manager? Ask Madeleine
Dear Madeleine, I started a new job as a senior leader for a large manufacturing firm about four months ago—and I still haven’t gotten to the bottom of the disaster I’ve walked into. All I heard...
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Read ArticleConcerned about a Difficult Employee? Ask Madeleine
Dear Madeleine, I have an employee who hates me. I have been supervising and managing people for 25 years and this has never happened to me before. I’ve been to training classes, attended...
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Read ArticleOlder Direct Report Doesn’t Respect You as Their Younger Manager? Ask Madeleine
Dear Madeleine, I am 25, super organized, and I have no problem being direct. On the CliftonStrengths® assessment I come out as having high self-assurance. People just assume I am in charge even...
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Read ArticleThinking about Tattling on a Colleague? Ask Madeleine
Dear Madeleine, I work in a very matrixed organization. My actual boss works remotely and I seldom interact with him one-on-one, but we have a team lead on every project. In my work group, we all...
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Read ArticleBosses Are Trash-Talking Each Other? Ask Madeleine
Dear Madeleine, I work for a small company in a small city. I really like my job, but the atmosphere in my office is so toxic I am not sure I can live with it. This is my first real job. My...
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Read ArticleNot Sure Where to Start in a New Senior Role? Ask Madeleine
Dear Madeleine, About three months ago, I was promoted to COO in my organization. I wasn’t expecting it—a lot of changes happened at once. A large group of people were fired and the next thing I...
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Read ArticleLost Your Voice with Your Team? Ask Madeleine
Dear Madeleine, I am a senior executive with a lot of experience who is on the leadership team of my organization. I have a problem I’ve never had before, which has been developing over the last...
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Read ArticleBehind on Your 2019 Goals and Feel Like a Loser? Ask Madeleine
Dear Madeleine, I am so frustrated with myself. At the beginning of the year I set a whole bunch of goals. Then Q1 whooshed by and guess what I have done? Nothing. I stayed really focused for...
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Read ArticleToo Many Demands for Your Time? Ask Madeleine
Dear Madeleine, What should I do about all of the requests I get from people who want to “pick my brain” or schedule an informational interview? My friends’ kids are all reaching the age where...
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Read ArticleBoss Is Constantly Breathing Down Your Neck? Ask Madeleine
Dear Madeleine, I am the general manager of a hotel property. I have always received great performance reviews, have high employee retention numbers (a big issue in my business) and my teams seem...
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Read ArticleConfused about Coaching a Bad Apple? Ask Madeleine
Dear Madeleine, I heard somewhere that as a manager I should reward good behaviors and coach negative ones. I have been trying to do this, but I realize I’m not really sure what it means. While we...
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Read ArticleNot Sure How to Save a Struggling Employee? Ask Madeleine
Dear Madeleine, I’ve been a manager for over twenty years and I am facing a situation I just can’t handle. I have an employee—my hire—who has always been great, done great work, learned fast, had...
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Read ArticleThinking the Stress at Work Might Kill You? Ask Madeleine
Dear Madeleine, A couple of years ago I moved from working in the bio/life sciences private sector to a government agency. It was a big adjustment, as you can imagine. Then, nine months ago, my...
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Read ArticleJust Want to Be an Introvert at Work? Ask Madeleine
Dear Madeleine, I am a subject matter expert in an engineering company and, well, a technical genius. I am aware it isn’t politically correct to put it that way, but it is the truth—I have an...
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Read ArticleSo You Think You Want a Coaching Culture?
If someone asks my opinion about their organization making a shift to a coaching culture, I won’t say “think again, my friend”—but I will say “let’s think this through before you go spending a lot...
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Research & Insights
