Madeleine Homan Blanchard

Madeleine Homan Blanchard is a Master Certified Coach and cofounder of Blanchard Coaching Services. She is coauthor of Blanchard’s Coaching Essentials training program, and several books including Leverage Your Best, Ditch the Rest, Coaching in Organizations, and Coaching for Leadership.

  • Can’t Get People to Change? Ask Madeleine

    Can’t Get People to Change? Ask Madeleine

    Dear Madeleine, I have just been promoted to a very big role in an organization I have been with for two years. I came from another highly respected, very successful company. One of my mandates...

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  • Exhausted Physically, Mentally, and Psychologically? Ask Madeleine

    Exhausted Physically, Mentally, and Psychologically? Ask Madeleine

    Dear Madeleine, I am the executive director of a well established not-for-profit organization. I am passionate about our mission, and I know we do great things for our community. My problem is...

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  • “Mean Girls” Team Running Amok?  Ask Madeleine

    “Mean Girls” Team Running Amok?  Ask Madeleine

    Dear Madeleine, I manage a small group of what we call WMS professionals—Website Marketing Specialists. They all work remotely, and the group has developed into an extremely effective team. I am...

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  • Colleague Dropping the Ball? Manager Won’t Help? Ask Madeleine

    Colleague Dropping the Ball? Manager Won’t Help? Ask Madeleine

    Dear Madeleine, I am a regional sales director for a company that installs gutters for houses. I have spent endless time training my people to map out exactly what is needed for each house. We...

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  • One of Your Employees Is Too Emotional? Ask Madeleine

    One of Your Employees Is Too Emotional? Ask Madeleine

    Dear Madeleine, I am the operations manager for a large veterinary hospital. It is a fast-moving, extremely busy environment, especially our 24/7 ER. I essentially manage all personnel because the...

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  • Need to Slow Down the Rumor Mill? Ask Madeleine

    Need to Slow Down the Rumor Mill? Ask Madeleine

    Dear Madeleine, I am an EVP for a major insurance company where I have been leading a large team for five years. I was just getting the hang of things when COVID hit, and since then it has been a...

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  • Giving Feedback to a “Firehose” Communicator? Ask Madeleine

    Giving Feedback to a “Firehose” Communicator? Ask Madeleine

    Dear Madeleine, I am a senior executive at a fast-growing regional bank. One of our employees (I’ll call her Mae), who doesn’t report to me but on whom I rely on for several big deliverables on a...

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  • New Hire Not Meeting Expectations? Ask Madeleine

    New Hire Not Meeting Expectations? Ask Madeleine

    Dear Madeleine, I am a fairly new manager for a well established and growing not-for-profit organization that brings arts education to underserved communities. When we have open positions, we...

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  • Feeling Bad about Acting Like a Monster? Ask Madeleine

    Feeling Bad about Acting Like a Monster? Ask Madeleine

    Dear Madeleine, I recently had a situation that I now see I handled very badly with one of my second-line reports in India. Sandeep (name changed for confidentiality) had gone completely AWOL....

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  • Perceived as Too Young and Inexperienced? Ask Madeleine

    Perceived as Too Young and Inexperienced? Ask Madeleine

    Dear Madeleine, I am a smart woman with an impeccable work ethic. I get more done in less time that just about anyone I know. The “Exceeds Expectations” box is checked on nearly every dimension of...

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  • Feeling Bullied by Direct Report? Ask Madeleine

    Feeling Bullied by Direct Report? Ask Madeleine

    Dear Madeleine, I am the director of HR who was hired by an early start-up to rebuild the talent team. In the past four months, I have been creating a new team of seven and working to get them up...

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  • Completely Worn Out? Ask Madeleine

    Completely Worn Out? Ask Madeleine

    Dear Madeleine, I run a small not for profit.  We are past the startup phase and we were hitting a stride, but then we had some big setbacks before our big summer season and all my people are...

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  • New Boss Is Just Not Competent?  Ask Madeleine

    New Boss Is Just Not Competent?  Ask Madeleine

    Dear Madeleine, I got promoted about six months ago. My new boss, who used to be my old boss’s boss, is just not competent. When I try to clarify priorities with her, she changes her mind so many...

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  • Company Owners Don’t Care about Employees? Ask Madeleine

    Company Owners Don’t Care about Employees? Ask Madeleine

    Dear Madeleine, I work for a scrappy startup that offers a system for weight loss and coaching. It’s for folks who need extra help losing and maintaining their weight and who want a healthier...

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  • Naturally Quiet but Need to Negotiate? Ask Madeleine

    Naturally Quiet but Need to Negotiate? Ask Madeleine

    Dear Madeleine, I manage a team of project and program managers responsible for keeping software implementations on track for a global company. I have five regional directors, each of whom manage...

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  • 60 and Can’t Find Work? Ask Madeleine

    60 and Can’t Find Work? Ask Madeleine

    Dear Madeleine, I am sixty years old and really love my work. I have had a long and varied career and had hoped to get another decade in before retiring. The institution I worked for closed down...

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  • Return to the Office Making You Crazy? Ask Madeleine

    Return to the Office Making You Crazy? Ask Madeleine

    Dear Madeleine, Before COVID, I led a high performing, intact team. There are twelve of us and we all used to work in one office. I hired three new people just as the stay-at-home order was...

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  • EGO Getting in Your Way? Ask Madeleine

    EGO Getting in Your Way? Ask Madeleine

    Dear Madeleine, I am a director-level leader in a national insurance organization. The culture here is that things get done slowly, and only when everyone agrees with the change. I have been...

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  • New CEO Wreaking Havoc? Ask Madeleine

    New CEO Wreaking Havoc? Ask Madeleine

    Dear Madeleine, I run a compliance and risk group for a large regional credit union. We have a new CEO—I’ll call him “K.” K was our organization’s CFO for several years before he was named CEO, so...

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  • Boss Won’t Help You Prioritize? Ask Madeleine

    Boss Won’t Help You Prioritize? Ask Madeleine

    Dear Madeleine, I am an EVP of sales in an organization that is growing insanely fast. I have a brand new Chief Sales Officer and my regional counterpart just quit—so I have gone from four direct...

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