Ken Blanchard

It’s hard to believe it’s been more than a year since the world was blindsided by a global pandemic. Millions of people are mourning losses due to COVID-19: family members, friends, and colleagues...

Ken Blanchard describes how The best leaders build meaningful connections with direct reports, tailor their leadership style to the needs of each individual, and coach them to high performance.

When my colleagues Vicki Halsey and Kathy Cuff and I were creating the Legendary Service customer service training program, we asked people in organizations two questions: Why is creating a...

It’s a timeless truth that bears repeating: Good leadership starts with a vision. Why? Because leadership is about going somewhere. If you don’t know where you’re going, your leadership doesn’t...

Ken Blanchard shares how the principles of The One Minute Manager apply in today's remote work environment.

Leaders are not robots; they are human beings with values and worldviews shaped by their own experiences. In the best leaders these lead to a personal leadership philosophy—a leadership point of view.

Over the years, I’ve talked with thousands of people about servant leadership. Every so often somebody will come up to me after a speech and say to me, “You know, Ken, the style of leadership you...

The quality of a company’s customer service affects its reputation as well as its bottom line. Customer service done well raises an organization’s image in the public eye and attracts new revenue....

Organizations that embrace a collaborative culture benefit internally from increased sales, improved innovation, and better business processes.

When you feel low about what’s going on, think about this: You’ve come through difficult times before. What helped you get through those times? Reach out to others with love, and accept kindnesses.

Constant change is a way of life in organizations today. How do managers and leaders cope with the barrage of changes that confront them daily as they attempt to keep their organizations adaptive...

Using the appropriate leadership style and following a situational framework can help ensure a high performing organization that successfully navigates each stage of development, now & in the future.

Building highly effective teams, like building great organizations, begins with a picture of what you are aiming for. Ken Blanchard shares four areas to focus on for improved team development.

Cutting-edge organizations have learned that developing self leaders is a powerful way to positively impact their bottom line.

Ken Blanchard describes the key concepts of the SLII approach to leadership.

To create a culture of empowerment, leaders must share information, create autonomy through boundaries, and replace the old hierarchy with self-directed individuals and teams.

Take a short quiz adapted from a research project conducted by Don Carew, Fay Kandarian, Eunice Parisi-Carew, and Jesse Stoner to identify the characteristics of a high performing organization

Ken Blanchard shares the key questions and impact of zeroing in on organizational vision and purpose.